Privacy

Updated: 3 November 2026

This website

tcos.com.et sets no cookies, has no tracking and has no forms. Like any web server, ours keeps access logs (IP address, page visited, time, browser type).

What is stored about sellers

• Business details: name, currency, payment details, delivery fee, pickup address and hours.
• Login details: email, role and a hashed password.
• The connected bot: its name and id, and the bot token, encrypted.
• Products: names, photos, prices, categories, options and quantities.
• Subscription records: payments (amount, method, reference, dates) and approval changes.
• If you turn on notifications: your browser's notification subscription.

What is stored about sellers' customers

When customers use a seller's bot and shop:

• Telegram user id and display name.
• Phone number, if the customer shares it or types it on an order request.
• Order request details: the name typed and the delivery note.
• Location, if the customer shares it.
• Messages and photos exchanged with the bot, such as receipts.
• Orders, delivery or pickup details, and payment records (method, reference, amount).

Who sees it

A seller's customer data is shown in that seller's dashboard, not in other sellers' dashboards. Messages pass through Telegram, which has its own privacy terms. The money customers pay sellers does not pass through TCOS.

Database backups are kept.

Asking for deletion

To ask for your data to be deleted, contact @tcos_support on Telegram.